Volaris Cancellation Policy

Sometimes unforeseen circumstances can arise, and passengers may need to cancel or change their flights. In such situations, it’s important to understand Volaris cancellation policy to avoid any confusion or additional charges. Volaris Airlines outlines the rules and regulations governing flight cancellations, refunds, and rebooking.

We will discuss Volaris flight cancellation in detail, including the steps to cancel a flight, eligibility for a refund, fees, and other important information.

What are the rules to consider before requesting cancellation with Volaris airlines?

To cancel Volaris flight, it is important to familiarize yourself with their cancellation policies and rules. Here are some key rules to consider:

  • Volaris allows passengers to cancel their bookings up to 4 hours before the scheduled departure time of the flight. If you cancel after this time, you may not be eligible for a refund.
  • Volaris may offer a refund for your canceled flight, depending on the type of ticket you purchased.
  • If you purchased a basic fare, you may not be eligible for a refund, but you may be able to receive a credit to use towards a future flight.
  • If you purchased a more flexible fare, you may be eligible for a refund.
  • Volaris cancellation fee applies to a booking, which can vary depending on the type of ticket you purchased.
  • In order to cancel your booking, you will need to provide your reservation code and personal identification.
  • You can cancel your Volaris booking online through their website or by contacting their customer service center. If you booked through a third-party website, you may need to contact them directly to cancel your booking.

Please Note: The Volaris cancellation policy and rules may vary depending on the type of ticket you purchased and the route of your flight.

Does Volaris allow 24 hour cancellation?

The airline allows passengers to request Volaris 24 hour cancellation where passengers can request flight cancellation for free within 24 hours of purchase. If you need to cancel your Volaris flight, here are some rules to consider:

  • Volaris allows passengers to cancel their bookings for a full refund within 24 hours of purchase. This policy applies to all types of tickets.
  • The scheduled departure date must be booked at least 7 days in advance.
  • You can cancel your Volaris booking online through their website or by contacting their customer service center. If you booked through a third-party website, you may need to contact them directly to cancel your booking.
  • In order to cancel your booking, you will need to provide your reservation code and personal identification.
  • Cancellation fee may apply if requested Volaris cancel flight after 24 hours.
  • Flight must originate to and from the United States.
  • If you cancel your Volaris booking within 24 hours of purchase, you can expect to receive a full refund within 7 to 14 business days, depending on your bank’s processing time.

It is recommended to review the terms and conditions of your booking to ensure that you understand the rules and any potential fees.

Can I cancel my flight with Volaris due to Covid?

Depending on the specific circumstances of your booking and the airline’s policies at the time, passengers can receive a waiver under Volaris cancellation policy covid.

Note: The cancellation policies can vary depending on the fare type you purchased and the reason for your cancellation.

Volaris Airlines had implemented several measures to provide flexibility to its passengers during the pandemic. Some of these measures included:

  • The Airlines allowed passengers to change their travel dates or destination without incurring any Volaris flight cancellation fee. Passengers had to pay any difference in fare, if applicable.
  • Passengers who canceled their flights due to COVID-19 related reasons were offered a credit voucher valid for one year from the date of issue.
  • Volaris Airlines implemented various health and safety measures to protect its passengers and employees from the spread of COVID-19. These measures included mandatory use of face masks, enhanced cleaning and disinfection of aircraft, and social distancing protocols.
  • Volaris Airlines provides updated information on its website and social media channels regarding travel restrictions, border closures, and health requirements in the destinations it serves.

It is always advisable to check with the airline for the latest information on its policies and procedures, especially during these unprecedented times.

How to request flight cancellation with Volaris Online?

You can cancel your Volaris flight online by visiting their website and accessing the Volaris manage booking section. Follow these steps –

  • Enter your “reservation code” and “last name” to access your booking.
  • Click the “Cancel Flight” option after selecting the flight you want to skip.
  • Follow the instructions on the screen to complete the cancellation process. You may be asked to provide a reason for the cancellation.
  • If eligible, you will be issued a credit voucher valid for one year from the date of issue.

Please Note: The Volaris cancel policy may vary depending on the fare type, destination, and time of cancellation.

How to request flight cancellation with Volaris through customer service?

You can also call Volaris Airlines’ customer service center to request a flight cancellation. Have your reservation code and flight details ready when you call.

To request Volaris flight cancellation through customer service, you can follow these steps:

  • Find the customer service phone number for your country on the Volaris Airlines website.
  • Call the customer service number and be prepared to provide your reservation code and flight details.
  • Inform the customer service representative that you want to cancel your flight and provide the reason for the cancellation if asked.
  • Review the cancellation fees and any refund or voucher policies that apply. If you agree to the terms, confirm your cancellation with the customer service representative.

Refer to these numbers for flight cancellation and other travel related services if you calling from the following counties –

 Mexico+52 (55) 1102 8000
United States+11 855 VOLARIS (8652747)
Guatemala+502 2301 3939
Costa Rica +506 4002 7462
El Salvador+503 2504 5540
Colombia+57 60 1744 3272
Honduras+504 2202 7900
Peru+5116449040
TTY +1 (855) 425-2002

How to request flight cancellation with Volaris at the airport?

 If you are already at the airport, you can visit the Volaris Airlines check-in counter to request a flight cancellation. However, note that cancellation fees may apply if you cancel your flight at the airport.

To request a flight cancellation at the airport with Volaris Airlines, you can follow these steps:

  • Arrive at the airport early to allow sufficient time for the cancellation process.
  • Proceed to the Volaris Airlines ticket counter and provide your reservation code and flight details to the agent.
  • Inform the agent that you want to cancel your flight and provide the reason for the cancellation if asked.
  • Review the Volaris cancellation fees and any refund or voucher policies that apply. If you agree to the terms, confirm your cancellation with the agent.
  • Depending on your fare type and the time of cancellation, you may be issued a credit voucher or a refund to your original form of payment.

How to Contact Volaris Airlines on Social Media for Cancellation Queries?

Yes, you can contact Volaris Airlines through social media. Here are the links to their official social media accounts:

Twitterhttps://twitter.com/volaris
Facebookhttps://www.facebook.com/volaris/
Instagramhttps://www.instagram.com/volarisairlines/
LinkedInhttps://www.linkedin.com/company/volaris-airlines/
WhatsApp+52 55 5898 8599

What happens if a flight is canceled by Volaris?

Under ‘Volaris canceled my flight’ circumstances, they will typically offer affected passengers the following options:

  • Rebooking on the next available flight – Volaris will offer you a seat on the next available flight to your destination. Depending on availability, you may be able to get on the next flight or may need to wait for a later flight.
  • Refund – If you choose not to travel, Volaris cancel international flight refund will apply on the unused portion of the fare. If you have already started your journey, they will refund the unused portion of your ticket.
  • Rescheduling your travel plans – If your travel plans are flexible, Volaris may allow you to reschedule your travel for a later date without any penalty.
  • Hotel accommodation and meals – If the cancellation causes an overnight delay, Volaris may offer you hotel accommodation and meals until you can take the next available flight.

In addition, Volaris may also offer compensation in the form of vouchers or discounts for future travel, depending on the circumstances of the cancellation.

What would be the compensation for the delayed or canceled flight with Volaris airlines?

If your flight is delayed or canceled due to circumstances beyond Volaris’ control, such as weather conditions or air traffic control restrictions, they may not be required to provide any compensation, as per Volaris cancellation policy.

However, if the delay or cancellation is due to something within Volaris’ control, such as a technical issue with the aircraft or a crew scheduling problem, you may be entitled to compensation, such as –

Duration of flight delayCompensation (in USD)
Delay for more than 1 hour and less than 4 hoursThe passenger will be given a discount on any subsequent flight to any location using an electronic voucher.
Delay for more than 1 hour and less than 2 hours3
Delay for more than 2 hours and less than 4 hours15

For cancellations and delays of more than four (four) hours caused solely by the Airline, the passenger has the following options:

  • Refund for the unused portion of the flight.
  • Transport to the originally-canceled flight destination at a later time that is convenient for the passenger.
  • Passengers are also entitled to care such as
  • Access to phone calls and the internet.
  • Meals in relation to the waiting time
  • Hotel accommodation if the alternate flight includes an overnight stay.

In Conclusion, Volaris airlines cancellation policy provides its customers with options to modify, cancel or reschedule their flights with ease. The airline’s cancellation policy is clear, concise, and straightforward, making it easy for customers to understand their options in case of a change in travel plans.

Frequently Asked Questions

Does Volaris have free cancellation?

Yes. But passengers must cancel the flight within 24 hours of purchase.

Can I cancel my flight and get a full refund?

If you have purchased a “Plus” fare or a “Flexi” fare, you may be eligible for a refund if you cancel your flight before the scheduled departure time.

Can you cancel flights when booked?

Yes, it is possible to cancel flights when booked with Volaris. However, the cancellation policies and fees may vary depending on the type of ticket purchased.

How much before can I cancel my flight?

You may cancel your flight up to 4 hours before the scheduled departure time and receive a refund for the unused portion of the fare.

How do I contact Volaris to cancel a flight?

You can call the Volaris customer service center at 1-855-865-2747 (US and Canada) or +52 55 1102 8000 (Mexico) to cancel your flight.

How can I change my flight without paying a fee?

Volaris offers Flexi fares that allow you to make changes to your flight without paying a fee.

Can you cancel airline tickets due to Covid?

If your travel plans have been affected by COVID-19, you may be eligible for a waiver of change or cancellation fees for Volaris flights.

Can I get my money back if I cancel my flight?

Volaris has a cancellation policy that allows customers to receive a refund for the unused portion of their fare in certain cases.

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